FREQUENTLY ASKED QUESTIONS


They're many available options in planning how to send works of art or antiques, from one point to another.

Why should you choose ART LOGISTICS in place of hiring an air- freight, ground- freight, courier, postal service or a moving company?


The ART LOGISTIC service includes specialized personal that will be in charge of sending your consignment in a proper way from beginning to end. Other means of sending foresees the transit trough the distribution center and the shipment, considered "simple" will be treated without the proper care.

ART LOGISTICS gives you exact and permanent up to date information on the "status" of your shipment.

Which are the packaging options for my works of art?
How can I achieve a secure and efficient protection?

The answer to this depends on the transport mode, type of shipment, if this delivery is National or International and the particular needs. ART LOGISTICS can advise its customers to make their own packages, the proper way. Nevertheless, on International transportation we understand that packaging must be prepare and design by experts.

Is there in Insurance available and which is the cost?

ART LOGISTIC makes available to his customers an Insurance that covers their shipments. The basic fee is 6 for 1000 over the declare value with a U$S50.00 minimum. For values over U$S100.000 specific consultations should be made.

How do I get a quotation?

You must have available the following information:

> The quantity and exact measures of all the deliveries to be done.

> Pick up and drop off address and special considerations to have in mind for the pick up and drop off.

> The approximate weight of the pieces.

> Pick up and drop off dates.

> The pieces will be packed by you or they will need.

> Declared value of the pieces.



How can I send paintings, sculptures or my antiques through Art Logistics?

You can send "Service Application",
an e-mail
call to these phone numbers:
   (5411)4326-1860 // (5411)4393-9567
   Fax: (5411) 4322-7704

Which is the reasonable deadline for delivery?

The deadlines are determined in relation to the experience of the firm; nevertheless we have the priority delivery service.

Which are the options to pay for the services provided by Art Logistics?

Art Logistics accepts cash, checks or a variety of credit cards.

What aspects are taken in consideration when making international deliveries?

A document called "Commercial Invoice" will be prepared. This document has a complete description of delivery, value, size, origin, ownership and the purpose of the shipment. Please look for counseling with our specialists.

 

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